Privacy Policy

Introduction

Welcome to ClaraLearn ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered career intelligence platform.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and email address (via waitlist signup)
• Account credentials (when you create an account)
• Career information (job titles, skills, experience, education)
• Resume and professional documents
• Communication preferences

Automatically Collected Information

When you use our platform, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies
• Log data and analytics information

AI Interaction Data

When you interact with our AI assistant, we collect:

• Conversation history and chat messages
• Queries and responses
• Feedback on AI recommendations
• Usage patterns and preferences

How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our career intelligence services
• To personalize your experience and deliver relevant recommendations
• To communicate with you about updates, features, and opportunities
• To improve our AI models and platform functionality
• To analyze usage patterns and optimize our services
• To protect against fraud and ensure platform security
• To comply with legal obligations and enforce our terms

AI and Machine Learning

ClaraLearn uses artificial intelligence and machine learning to provide personalized career insights. Your data may be used to:

• Train and improve our AI models
• Generate personalized career recommendations
• Analyze skill gaps and career trajectories
• Create your professional knowledge graph

We implement strict data governance practices to ensure your information is used responsibly and ethically in our AI systems.

Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist in operating our platform (cloud hosting, analytics, email services)
• AI Service Providers: OpenAI and other AI model providers for processing your queries
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share your information

We do NOT sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Limited employee access to personal data

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Object: Object to certain processing of your data

To exercise these rights, please contact us at business@claralearn.com.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect platform functionality.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will remove or anonymize your personal data within 90 days, except where retention is required by law.

Children's Privacy

ClaraLearn is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our platform after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: business@claralearn.com
• Website: www.claralearn.com
• Response Time: We aim to respond within 48 hours