LEGAL

Terms and Conditions

Last updated: November 28, 2024

Agreement to Terms

Welcome to ClaraLearn. These Terms and Conditions ("Terms") govern your access to and use of our AI-powered career intelligence platform, website, and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

Definitions

  • "Company," "we," "our," or "us" refers to ClaraLearn
  • "User," "you," or "your" refers to the individual accessing or using the Service
  • "Content" refers to text, images, data, and other materials provided through the Service
  • "Account" refers to your registered user account on the platform

Eligibility

To use our Service, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into binding contracts
  • Not be prohibited from using the Service under applicable laws
  • Provide accurate and complete information during registration

Account Registration and Security

Creating an Account

When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any other reason we deem necessary to protect our Service or other users.

Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service or servers
  • Use the Service for any fraudulent or deceptive purpose
  • Scrape, harvest, or collect user data without permission
  • Impersonate any person or entity
  • Use the Service to spam or send unsolicited communications
  • Reverse engineer or attempt to extract source code

AI-Powered Services

Nature of AI Recommendations

ClaraLearn uses artificial intelligence to provide career recommendations and insights. You acknowledge and agree that:

  • AI-generated content is provided for informational purposes only
  • Recommendations should not be considered professional career advice
  • AI outputs may contain errors or inaccuracies
  • You should verify information independently before making career decisions
  • We do not guarantee specific career outcomes or results

Training and Improvement

Your interactions with our AI may be used to train and improve our models, subject to our Privacy Policy. We implement measures to protect your privacy and ensure data is used responsibly.

User Content and Intellectual Property

Your Content

You retain ownership of content you submit to ClaraLearn (resumes, career information, etc.). By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to:

  • Use, store, and process your content to provide the Service
  • Analyze your content to generate insights and recommendations
  • Use anonymized, aggregated data for research and improvement

Our Intellectual Property

The Service, including all software, algorithms, designs, text, graphics, and other content (excluding your user content), is owned by ClaraLearn and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express permission.

Subscription and Payments

Pricing

ClaraLearn may offer free and paid subscription plans. Pricing for paid plans will be clearly displayed before purchase. We reserve the right to change pricing with 30 days' notice to existing subscribers.

Billing

  • Subscriptions renew automatically unless cancelled
  • You authorize us to charge your payment method for renewal
  • Refunds are provided only as required by law or at our discretion
  • Failure to pay may result in service suspension or termination

Cancellation

You may cancel your subscription at any time. Cancellation will be effective at the end of your current billing period. You will retain access to paid features until the end of the paid period.

Data and Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.

Disclaimers and Limitations

Service Availability

The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted, timely, secure, or error-free service. We may modify, suspend, or discontinue any aspect of the Service at any time.

No Professional Advice

ClaraLearn provides career intelligence and insights but does NOT provide professional career counseling, legal advice, or employment services. You should consult with qualified professionals for specific career decisions.

Third-Party Content

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, privacy practices, or terms of these third parties.

Limitation of Liability

To the maximum extent permitted by law, ClaraLearn shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Career decisions made based on AI recommendations
  • Unauthorized access to or alteration of your content
  • Service interruptions or errors

Our total liability for all claims related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100 USD, whichever is greater.

Indemnification

You agree to indemnify, defend, and hold harmless ClaraLearn, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

Governing Law and Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where ClaraLearn is registered, without regard to conflict of law principles.

Dispute Resolution

In the event of a dispute, you agree to first attempt to resolve it informally by contacting us at business@claralearn.com. If informal resolution is unsuccessful, disputes will be resolved through binding arbitration, except where prohibited by law.

Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service.

Termination

By You

You may terminate your account at any time by following the account deletion process in your settings or by contacting us.

By Us

We may terminate or suspend your access immediately, without notice, for any breach of these Terms or for any other reason. Upon termination, your right to use the Service ceases immediately.

Effect of Termination

Upon termination, all provisions that by their nature should survive (including intellectual property rights, disclaimers, limitations of liability, and dispute resolution) will remain in effect.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ClaraLearn regarding the Service.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

Contact Us

If you have questions about these Terms, please contact us:

Acknowledgment

By using ClaraLearn, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.